Travel and Tourism (9395)

14 个单元 · 26 个章节

免费 Travel and Tourism (9395) 学习笔记,适合 Cambridge International A Level 学生。每个章节都覆盖一个重点主题,并附例题与可延伸到 thinka app 的练习提示。

The changing nature of travel and tourism

    Travel and tourism destinations

      The changing nature of travel and tourism (AS)

      Travel and tourism destinations (AS)

      • Types of destination

      • The changing appeal of destinations to different external customer types

      • Changes in travel choices, including by more sustainable means

      Trends in travel and tourism

        Customer service in travel and tourism

          Trends in travel and tourism (AS)

          Customer service in travel and tourism (AS)

          • How travel and tourism organisations serve customers and meet their needs

          • The importance of quality customer service

          • Ways of assessing customer service quality

          Planning and managing a travel and tourism event

            Planning and managing a travel and tourism event (AS)

            • Working in a team

            • Choosing the event

            • Producing a business plan for your travel and tourism event

            • Preparing for the event

            • Running the event

            • Evaluation and recommendations

            Destination marketing

              Destination marketing (A Level)

              Destination development and management

                Destination development and management (A Level)

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