Travel and Tourism (9395)

7 个单元 · 26 个章节

免费 Travel and Tourism (9395) 学习笔记,适合 Cambridge International AS Level 学生。每个章节都覆盖一个重点主题,并附例题与可延伸到 thinka app 的练习提示。

The changing nature of travel and tourism

Travel and tourism destinations

  • Types of destination

  • The changing appeal of destinations to different external customer types

  • Changes in travel choices, including by more sustainable means

Trends in travel and tourism

Customer service in travel and tourism

  • How travel and tourism organisations serve customers and meet their needs

  • The importance of quality customer service

  • Ways of assessing customer service quality

Planning and managing a travel and tourism event

  • Working in a team

  • Choosing the event

  • Producing a business plan for your travel and tourism event

  • Preparing for the event

  • Running the event

  • Evaluation and recommendations

Destination marketing (AS Level)

  • Defining the tourism market – market research and analysis

  • Building a destination brand

  • Communicating the destination brand

  • Challenges in branding destinations

  • Monitoring the effectiveness of the destination brand

Destination development and management (AS Level)

  • Organisations involved in destination management, their roles and priorities

  • Developing and managing destinations

  • Impacts of tourism

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