CCEA AS-Level · thinka-original Practice Paper

2025 CCEA AS-Level Business Studies 3210 Practice Paper with Answers

Thinka Jun 2025 CCEA AS Level-Style Mock — Business Studies 3210

160 marks180 mins2025
An original Thinka practice paper modelled on the structure and difficulty of the Jun 2025 CCEA AS Level Business Studies 3210 paper. Not affiliated with or reproduced from CCEA.

Section Unit AS 1: Introduction to Business (SBU11)

Answer both compulsory 40-mark questions in the spaces provided. Quality of written communication will be assessed in Question 1(d) and Question 2(d). Refer to Case Studies 1 and 2 in the Case Study Booklet.
9 Question · 80 marks
Question 1 · Definitional Explanation with Application
4 marks
Slieve Bakes Ltd is a small bakery based in Newcastle, County Down. David Quinn set up the business ten years ago as a sole trader. Two years ago, David converted the business into a private limited company, Slieve Bakes Ltd, with himself and his sister Aoife as the two shareholders and directors.

Explain the term 'private limited company', using Slieve Bakes Ltd as an example. [4]
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Worked solution

A private limited company (denoted 'Ltd') is a form of business ownership that is a separate legal entity from its owners, owned by shareholders who benefit from limited liability, meaning their personal financial risk is restricted to the amount they invested in the company, protecting their personal assets if the business fails. Its shares cannot be bought or sold by members of the public without the agreement of the existing shareholders, keeping ownership and control restricted, often within a family or a small group. Applied to Slieve Bakes Ltd: David and his sister Aoife are the company's only two shareholders and directors, meaning ownership remains within the family while both now benefit from limited liability, unlike when David traded alone as a sole trader; this protects their personal assets, such as their homes, from the company's business debts, and the 'Ltd' status also made it easier to secure the bank loan needed to fit out their retail unit, since incorporation can improve credibility with lenders. Final answer: a private limited company is a separate legal entity owned by shareholders with limited liability whose shares are not publicly traded; Slieve Bakes Ltd fits this because David and Aoife are its only two, family shareholders/directors with limited liability.

Marking scheme

Award up to 4 marks: 1 mark for basic explanation of a private limited company (e.g. owned by shareholders, cannot sell shares to the public); 1 further mark for detailed/developed explanation (e.g. limited liability protecting personal assets, separate legal entity); 1 mark for basic application to Slieve Bakes Ltd (e.g. David and Aoife are shareholders); 1 further mark for detailed application (e.g. explains how limited liability/incorporation specifically benefited David and Aoife, such as protecting personal assets or aiding the bank loan).
Question 2 · Definitional Explanation with Application
4 marks
GreenTech Renewables is a solar panel installation business based in Antrim, founded four years ago by engineers Sarah Mitchell and Tom Byrne as a partnership. The partnership has grown quickly and now employs 8 staff. Sarah and Tom are considering how to balance profit with other objectives as the business grows.

Explain the term 'business objective', using GreenTech Renewables as an example. [4]
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Worked solution

A business objective is a specific, often measurable, short-to-medium term target that a business sets itself in order to work towards achieving its broader overall aims, such as profit maximisation, growth, survival or market share; objectives give a business clear direction and a way of measuring progress and success. Applied to GreenTech Renewables: an example business objective could be to increase the number of solar panel installations completed each month by a set percentage, or to recruit two additional qualified electricians within the next year; achieving objectives like these would support GreenTech's wider aim of expanding into neighbouring council areas and remaining competitive as new local rivals enter the market. Final answer: a business objective is a specific, measurable target set to help achieve a business's wider aims; for GreenTech Renewables this could be a target for increasing monthly installations or staff numbers, supporting its aim of expansion.

Marking scheme

Award up to 4 marks: 1 mark for basic explanation of a business objective (e.g. a goal a business sets); 1 further mark for detailed/developed explanation (e.g. specific, measurable, supports wider aims such as growth or survival); 1 mark for basic application to GreenTech Renewables (e.g. an example target is given); 1 further mark for detailed application (e.g. clearly links the example objective to GreenTech's wider aim of expansion).
Question 3 · Quantitative Calculation
2 marks
Slieve Bakes Ltd recorded the following sales data for its bread products:

Weekly bread sales, last year: 800 loaves
Weekly bread sales, this year: 920 loaves

Calculate the percentage increase in Slieve Bakes Ltd's weekly bread sales. Show your workings clearly. [2]
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Worked solution

Percentage increase = ((new value - old value) / old value) x 100 = ((920 - 800) / 800) x 100 = (120 / 800) x 100 = 0.15 x 100 = 15%. Final answer: weekly bread sales increased by 15%.

Marking scheme

Award 2 marks for the correct answer of 15% with workings shown. Award 1 mark for correct method/formula or correct intermediate figure (e.g. identifying the increase as 120 loaves, or the correct formula set up) even if the final percentage is wrong (own figure rule applies).
Question 4 · Two-Point Structured Analysis
7 marks
Slieve Bakes Ltd employs 12 members of staff, including bakers, shop assistants and a part-time bookkeeper. Over the past year, staff turnover has increased, and David has noticed falling morale, with several bakery staff arriving late or taking more sick days than in previous years.

Analyse two ways in which Slieve Bakes Ltd could invest in its people to reduce staff turnover. [7]
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Worked solution

Way 1 - training and development: Slieve Bakes Ltd could invest in structured on-the-job or external training for its bakery and shop staff, for example working towards recognised food hygiene or baking qualifications; this would improve staff skills and confidence, open up opportunities for promotion (such as becoming a senior baker or supervisor), and make staff feel valued and invested in, which research on motivation suggests increases job satisfaction and loyalty, helping to reduce the staff turnover Slieve Bakes has recently experienced. Way 2 - improved benefits or flexible working: the business could also invest in staff by offering improved benefits, such as staff discounts on bakery products, paid breaks, or more flexible shift patterns that better fit staff's personal circumstances, for example allowing bakery staff, who often start very early, some flexibility around start times where possible; this can improve morale and work-life balance, addressing some of the causes of lateness and absence David has noticed, and make staff less likely to leave for a competing employer. Final answer: investing in training/qualifications and in improved benefits/flexible working are two ways Slieve Bakes Ltd could raise staff motivation and satisfaction, helping to reduce staff turnover.

Marking scheme

Award up to 3-4 marks for each of two ways analysed (7 marks total, e.g. 4+3): 1 mark for identifying a valid way to invest in people; up to 2-3 further marks for developed analysis explaining how it would reduce turnover, applied to Slieve Bakes Ltd's context (e.g. bakery/shop staff, recent turnover and morale issues). Accept: training/qualifications; improved benefits; flexible working; better communication/staff involvement. Reject vague, undeveloped statements with no explanation of impact on turnover.
Question 5 · Two-Point Structured Analysis
7 marks
Demand for GreenTech Renewables' solar panel installation services has grown strongly as domestic electricity prices have risen, but the market has also become more competitive, with several new local rivals now offering similar installation services, sometimes at lower prices.

Analyse two factors that could affect the price GreenTech Renewables is able to charge for its solar panel installations. [7]
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Worked solution

Factor 1 - demand: as domestic electricity prices have risen, more homeowners and small businesses are seeking to reduce their energy bills by installing solar panels, increasing demand for GreenTech's services; where demand for a good or service increases relative to supply, businesses are typically able to charge higher prices, so this rising demand gives GreenTech some scope to charge a premium price for its installations, particularly if it can demonstrate quality and reliability. Factor 2 - competition: however, the entry of several new local rivals offering similar installation services, sometimes at lower prices, increases the level of competition GreenTech faces; in a more competitive market, customers have more choice and can more easily compare prices, which limits how high GreenTech can set its prices without losing customers to cheaper competitors, and may force GreenTech to either match competitors' prices, or to justify a higher price through better quality, warranties or customer service. Final answer: rising demand (from higher electricity prices) supports higher prices, while increased competition from new local rivals puts downward pressure on the price GreenTech can charge; the two factors pull in opposite directions and GreenTech's final pricing will depend on their balance.

Marking scheme

Award up to 3-4 marks for each of two factors analysed (7 marks total, e.g. 4+3): 1 mark for identifying a valid factor affecting price; up to 2-3 further marks for developed analysis explaining how it affects the price GreenTech can charge, applied to the case study context. Accept: demand (rising electricity prices); competition (new local rivals/lower prices); cost of materials/labour; quality/differentiation. Reject vague, undeveloped statements with no explanation of the effect on price.
Question 6 · Three-Point Structured Analysis
10 marks
Over the past year, staff turnover at Slieve Bakes Ltd has increased, and David has noticed falling morale among bakery staff, with several arriving late or taking more sick days than in previous years.

Analyse three methods Slieve Bakes Ltd could use to motivate its staff. [10]
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Worked solution

Method 1 - financial reward: Slieve Bakes Ltd could introduce a financial incentive, such as a small bonus linked to weekly sales targets or a pay increase for staff who have been with the business for a certain length of time; since money is a basic motivator for many employees, particularly in relatively lower-paid roles such as shop assistants, this could directly address dissatisfaction that may be contributing to lateness, absence and staff leaving for better-paid positions elsewhere. Method 2 - job enrichment/enlargement: the business could give staff more variety, responsibility or interesting work, for example training an experienced baker to help design new seasonal recipes or allowing a shop assistant to take on some bookkeeping tasks; according to motivation theory (for example Herzberg), giving employees more challenging and meaningful work as a 'motivator' can increase job satisfaction beyond what pay alone achieves, which may explain and help reverse the recent fall in morale among bakery staff. Method 3 - communication and recognition: David could also motivate staff through non-financial recognition, such as regularly praising good work, holding brief team meetings to keep staff informed and involved in decisions (for example about the possible new Newry shop), and creating a more supportive working environment; feeling valued and 'in the loop' can improve staff loyalty and reduce the kind of disengagement (lateness, higher sick days) that David has noticed. Final answer: financial reward (e.g. a sales-linked bonus), job enrichment (e.g. more varied/responsible tasks) and improved communication/recognition are three methods Slieve Bakes Ltd could use to motivate staff and address the recent fall in morale and rise in turnover.

Marking scheme

Level 1 (1-3 marks): identifies one or more methods with little development or application to Slieve Bakes Ltd. Level 2 (4-7 marks): identifies at least two methods with some accurate analysis and some application to the case study context (e.g. recent turnover/morale issues). Level 3 (8-10 marks): identifies and analyses three distinct methods (e.g. financial reward, job enrichment, communication/recognition) with well-developed explanation of how each would motivate staff and clear, specific application to Slieve Bakes Ltd's context.
Question 7 · Three-Point Structured Analysis
10 marks
GreenTech Renewables was founded four years ago by engineers Sarah Mitchell and Tom Byrne as a partnership, after Sarah left a large energy company to start her own business, having noticed growing demand for renewable energy installations. The partnership has grown quickly and now employs 8 staff.

Analyse three entrepreneurial characteristics shown by Sarah Mitchell in setting up and growing GreenTech Renewables. [10]
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Worked solution

Characteristic 1 - risk-taking: Sarah showed willingness to take a financial and career risk by leaving secure, salaried employment at a large energy company to set up her own business, giving up a reliable income and job security in exchange for the uncertain prospects of a new venture, a defining characteristic of entrepreneurship. Characteristic 2 - initiative/opportunity recognition: Sarah demonstrated the ability to identify and act on a market opportunity, noticing growing demand for renewable energy installations among homeowners and small businesses in Northern Ireland and setting up GreenTech Renewables specifically to meet this demand, rather than waiting for an existing employer to act on it. Characteristic 3 - determination/resilience: growing GreenTech from a new partnership into a business employing 8 staff, including qualified electricians and a sales team, in the space of four years, and continuing to plan for expansion despite increased competition from new local rivals, shows determination and resilience in the face of the setbacks and challenges any new business faces. Final answer: risk-taking (leaving secure employment), initiative/opportunity recognition (identifying growing demand for renewable installations) and determination/resilience (growing the business to 8 staff despite increasing competition) are three entrepreneurial characteristics shown by Sarah.

Marking scheme

Level 1 (1-3 marks): identifies one or more characteristics with little development or application to Sarah/GreenTech. Level 2 (4-7 marks): identifies at least two characteristics with some accurate analysis and some application to the case study context. Level 3 (8-10 marks): identifies and analyses three distinct characteristics (e.g. risk-taking, initiative/opportunity recognition, determination/resilience) with well-developed explanation and clear, specific application to Sarah Mitchell and GreenTech Renewables.
Question 8 · Extended Evaluative Essay with QWC
18 marks
Slieve Bakes Ltd employs 12 members of staff. Over the past year, staff turnover has increased (3 of the 12 staff employed at the start of the year left the business), and David has noticed falling morale among bakery staff. David and Aoife are considering introducing a formal staff bonus scheme, linked to the bakery's weekly sales, in an attempt to improve motivation and reduce turnover.

Evaluate the decision by David and Aoife to introduce a staff bonus scheme linked to weekly sales at Slieve Bakes Ltd.

Quality of written communication will be assessed in this question. [18]
Show answer & marking scheme

Worked solution

Arguments for the decision: a sales-linked bonus scheme directly connects staff effort and performance to financial reward, which can strongly motivate staff, particularly bakery and shop staff whose actions (product quality, customer service, upselling) directly influence sales; this could help address the recent rise in staff turnover and falling morale by giving employees a clearer financial incentive to stay and perform well, and a sense that their contribution is recognised and rewarded, which is likely to reduce the lateness and absenteeism David has noticed. It could also help Slieve Bakes Ltd retain experienced, skilled bakers who might otherwise be tempted by better-paid roles elsewhere, protecting the quality and consistency that underpins the business's 'locally sourced, handmade' reputation. Arguments against the decision: however, a sales-linked bonus increases the bakery's wage costs, particularly if sales fluctuate seasonally, which could squeeze profit margins at a time when the business is also planning to invest in a new shop in Newry; it may also be perceived as unfair by staff, such as the part-time bookkeeper, whose role does not directly influence sales figures but who would not benefit as directly from the scheme, potentially causing resentment rather than improving overall morale. Furthermore, motivation theory (such as Herzberg's) suggests pay is often a 'hygiene factor' that can cause dissatisfaction if inadequate but does not necessarily provide lasting motivation on its own; if the underlying causes of falling morale include factors such as poor communication or lack of variety in bakery work, a bonus scheme alone may not fully resolve the turnover problem, and its motivating effect could fade over time (sometimes called bonus 'habituation'). Overall judgement: introducing a sales-linked bonus scheme is likely to have some positive effect on motivation and staff retention, particularly for roles most directly connected to sales, but its success will depend on how fairly it is designed across all staff roles and on whether David and Aoife also address non-financial causes of low morale, such as communication and job variety, rather than relying on the bonus scheme alone; a combined approach is more likely to sustainably reduce staff turnover than pay incentives by themselves. Final answer: the decision is likely to be beneficial for motivation and retention, especially among sales-facing staff, but carries cost and fairness risks and should be combined with non-financial motivational measures for the best overall effect on staff turnover.

Marking scheme

Level 1 (1-5 marks): basic, largely one-sided comments with limited application to Slieve Bakes Ltd and weak written communication (AO1 limited, little AO2/AO3/AO4). Level 2 (6-9 marks): some relevant analysis of benefits and/or drawbacks with partial application to the case study, but discussion may be unbalanced or underdeveloped; satisfactory written communication. Level 3 (10-13 marks): a reasonably balanced discussion of both benefits (e.g. motivation, retention, quality) and drawbacks (e.g. cost, fairness, limits of financial incentives) with good application to Slieve Bakes Ltd's specific context, leading towards a judgement; good written communication with mostly accurate use of business terminology. Level 4 (14-18 marks): a well-balanced, well-substantiated evaluation covering benefits and drawbacks in depth, strong specific application throughout (e.g. referencing the 12 staff, recent turnover, the bookkeeper's role, the planned Newry expansion), and a clear, justified overall judgement; excellent written communication with accurate spelling, punctuation, grammar and confident use of specialist business vocabulary.
Question 9 · Extended Evaluative Essay with QWC
18 marks
GreenTech Renewables currently operates as a partnership between Sarah Mitchell and Tom Byrne, who took out a substantial bank loan for which they are personally liable. Sarah and Tom are considering converting GreenTech Renewables from a partnership into a private limited company, believing this would give them limited liability and make it easier to raise further finance to expand into neighbouring council areas.

Evaluate the decision by Sarah and Tom to convert GreenTech Renewables from a partnership into a private limited company.

Quality of written communication will be assessed in this question. [18]
Show answer & marking scheme

Worked solution

Arguments for the decision: converting to a private limited company would give Sarah and Tom limited liability, meaning their personal assets, such as their homes, would be protected if the business were unable to repay its debts, including the substantial bank loan for which they are currently personally liable as partners; this significantly reduces their personal financial risk as GreenTech takes on more debt to fund expansion. Incorporation may also make it easier to raise further finance, since banks and other lenders and investors often view limited companies as more stable and credible than partnerships, and a private limited company could in future issue further shares to raise capital (for example to family members or other private investors) without needing to change the fundamental structure of the business, supporting Sarah and Tom's plan to expand into neighbouring council areas. Arguments against the decision: however, converting to a private limited company involves additional legal formality and cost, including registration with Companies House, the preparation of a memorandum and articles of association, and ongoing requirements to file annual accounts and other information publicly, which increases both administrative burden and transparency compared with a partnership, whose financial affairs can remain private. Sarah and Tom would also become directors with specific legal duties and responsibilities, and the process of incorporation itself takes time and may involve legal or accountancy fees, which is an immediate cost to a still relatively young business. There is also some loss of flexibility, as significant decisions in a limited company must follow more formal governance procedures than the relatively informal decision-making possible between two partners. Overall judgement: given that GreenTech already carries a substantial bank loan and Sarah and Tom are planning further expansion that is likely to require additional finance, the benefits of limited liability and improved access to finance are likely to outweigh the additional cost and administrative burden of incorporation, making conversion to a private limited company a sound decision, provided Sarah and Tom are prepared to take on the increased formal responsibilities of directorship. Final answer: converting to a private limited company is likely to be a good decision for GreenTech Renewables, since limited liability and improved access to finance support its expansion plans and reduce personal risk from existing debt, although Sarah and Tom must be ready to manage the added legal formality, cost and disclosure requirements involved.

Marking scheme

Level 1 (1-5 marks): basic, largely one-sided comments with limited application to GreenTech Renewables and weak written communication. Level 2 (6-9 marks): some relevant analysis of benefits and/or drawbacks with partial application to the case study, but discussion may be unbalanced or underdeveloped; satisfactory written communication. Level 3 (10-13 marks): a reasonably balanced discussion of both benefits (e.g. limited liability, access to finance) and drawbacks (e.g. cost, formality, disclosure, loss of flexibility) with good application to GreenTech's specific context, leading towards a judgement; good written communication. Level 4 (14-18 marks): a well-balanced, well-substantiated evaluation covering benefits and drawbacks in depth, strong specific application throughout (e.g. referencing the bank loan, expansion plans, directors' duties), and a clear, justified overall judgement; excellent written communication with accurate spelling, punctuation, grammar and confident use of specialist business vocabulary.

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Section Unit AS 2: Growing the Business (SBU21)

Answer both compulsory 40-mark questions in the spaces provided. Quality of written communication will be assessed in Question 1(d) and Question 2(d). Refer to Case Studies 1 and 2 in the Case Study Booklet.
8 Question · 80 marks
Question 1 · Definitional Explanation with Application
4 marks
Lagan Games Ltd is a small board-game design company based in Lisburn. To launch its new game, 'Castle Siege', Emma and Ryan need significantly more money than the company currently has available, and are considering approaching a bank for help.

Explain the term 'bank loan', using Lagan Games Ltd as an example. [4]
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Worked solution

A bank loan is a fixed sum of money that a bank agrees to lend to a business for an agreed purpose, which the business must repay over an agreed period of time, usually in regular instalments that include interest charged on the amount borrowed; unlike an overdraft, a loan provides a lump sum upfront and is often used to fund a specific, larger item of expenditure. Applied to Lagan Games Ltd: a bank loan could provide the lump sum Emma and Ryan need upfront to pay for the first large production run of 'Castle Siege' and the associated marketing campaign (such as the toy fair stand and review copies), costs which the company cannot currently cover from its own funds; the loan would then be repaid, with interest, out of the future sales revenue the new game is expected to generate once it launches. Final answer: a bank loan is borrowed money repaid with interest over an agreed period; Lagan Games Ltd could use one to fund the upfront manufacturing and marketing costs of launching 'Castle Siege', repaying it from future sales.

Marking scheme

Award up to 4 marks: 1 mark for basic explanation of a bank loan (e.g. money borrowed from a bank); 1 further mark for detailed/developed explanation (e.g. repaid with interest over an agreed period, provides a lump sum); 1 mark for basic application to Lagan Games Ltd (e.g. used to fund the launch); 1 further mark for detailed application (e.g. explains it would cover production/marketing costs, repaid from future sales revenue).
Question 2 · Definitional Explanation with Application
4 marks
Foyle Fitness is considering opening a third gym in Limavady. Before committing to the expansion, the owners want to gather information about local demand, competitor gyms already operating in Limavady, and the prices local residents would be willing to pay for membership.

Explain the term 'primary market research', using Foyle Fitness as an example. [4]
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Worked solution

Primary market research (also called field research) involves collecting original, first-hand data directly from actual or potential customers, gathered specifically for the business's own purpose, using methods such as surveys, questionnaires, interviews or focus groups; because it is collected first-hand, it is tailored precisely to the business's needs, although it can be more time-consuming and costly than using existing data. Applied to Foyle Fitness: the business could carry out primary research by surveying residents of Limavady, for example through an online questionnaire or by having staff ask questions in the town centre, to find out how many people would be interested in joining a new gym, which fitness classes they would want, and what monthly membership price they would consider reasonable; this would give Foyle Fitness data specific to the Limavady market before it commits significant finance to opening a third gym there. Final answer: primary market research is original, first-hand data collected directly from (potential) customers for a specific purpose; Foyle Fitness could use it to survey Limavady residents directly about demand and acceptable pricing before opening a new gym there.

Marking scheme

Award up to 4 marks: 1 mark for basic explanation of primary market research (e.g. collecting new/first-hand data); 1 further mark for detailed/developed explanation (e.g. methods such as surveys/questionnaires, collected for a specific purpose); 1 mark for basic application to Foyle Fitness (e.g. surveying Limavady residents); 1 further mark for detailed application (e.g. specifies what information would be gathered, such as demand or acceptable pricing, and why it matters before expansion).
Question 3 · Two-Point Structured Analysis
8 marks
To launch 'Castle Siege', Emma and Ryan are planning a marketing campaign that includes social media advertising, a stand at a major toy fair, and free review copies sent to board-game reviewers.

Analyse two elements of the marketing mix Lagan Games Ltd should consider when planning the launch of 'Castle Siege'. [8]
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Worked solution

Element 1 - promotion: promotion covers all the methods a business uses to communicate with and persuade customers, and this is clearly central to Lagan Games Ltd's launch plans, which include social media advertising to reach potential customers directly, a stand at a major toy fair to demonstrate 'Castle Siege' in person to retailers and enthusiasts, and free review copies sent to board-game reviewers to generate independent recommendations and word-of-mouth publicity; a well-planned combination of these promotional methods should build awareness of the new game among its target audience of families and board-game enthusiasts ahead of and during the launch. Element 2 - price: Lagan Games Ltd must also carefully consider the price it charges for 'Castle Siege', since the price needs to be high enough to recover the significant upfront production and marketing costs of the launch and to generate a profit, but not so high that it puts off potential customers when compared with the many other strategy board games already available; the company will need to research prices charged by competing games of similar quality and production cost to set a price that is both profitable and competitive. Final answer: promotion (social media, the toy fair stand, reviewer copies to build awareness) and price (balancing cost recovery/profit against competitor prices) are two key elements of the marketing mix Lagan Games Ltd should consider for the launch of 'Castle Siege'.

Marking scheme

Award up to 4 marks for each of two elements analysed (8 marks total): 1 mark for identifying a valid element of the marketing mix; up to 3 further marks for developed analysis applied to Lagan Games Ltd's launch of 'Castle Siege'. Accept: promotion; price; product (e.g. packaging/quality); place (e.g. website, toy shops, or new retail channels). Reject vague, undeveloped statements with no application to the case study.
Question 4 · Two-Point Structured Analysis
8 marks
Foyle Fitness operates two gyms in Derry~Londonderry and is considering opening a third gym in Limavady, a smaller town with its own existing competitor gyms.

Analyse two factors Foyle Fitness should consider as part of its market planning before opening a gym in Limavady. [8]
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Worked solution

Factor 1 - competition: Foyle Fitness should carefully analyse the gyms and fitness facilities already operating in Limavady, assessing their pricing, facilities, opening hours and reputation, since strong existing competition could make it harder for a new gym to attract enough members to be viable, whereas identifying a gap in the market (for example, no gym offering a particular type of class, or poor customer service among existing providers) could help Foyle Fitness plan a strategy to differentiate itself and attract members from competitors. Factor 2 - the target market: Foyle Fitness should also assess the size and characteristics of Limavady's population, such as its overall population size, age profile and typical household income, to judge whether there are enough potential customers with sufficient disposable income to support a third gym alongside its two existing sites; if the local market is too small, or income levels mean a gym membership is unaffordable for many residents, opening a third gym could fail to attract sufficient members even without direct competition. Final answer: the level of existing competition in Limavady and the size/characteristics of the local target market are two key factors Foyle Fitness should analyse as part of its market planning before opening a third gym there.

Marking scheme

Award up to 4 marks for each of two factors analysed (8 marks total): 1 mark for identifying a valid market planning factor; up to 3 further marks for developed analysis applied to Foyle Fitness's planned expansion to Limavady. Accept: level of competition; size/characteristics of the target market (population, income); location/accessibility; potential demand. Reject vague, undeveloped statements with no application to the case study.
Question 5 · Three-Point / Balanced Analytical Response
10 marks
Before committing further resources to 'Castle Siege', Emma and Ryan want to make sure there is genuine demand for the new game beyond the positive feedback they received at trade shows.

Analyse three methods of market research Lagan Games Ltd could use to assess demand for 'Castle Siege' before its full launch. [10]
Show answer & marking scheme

Worked solution

Method 1 - survey/questionnaire: Lagan Games Ltd could email an online survey or questionnaire to its existing customer database, asking about interest in 'Castle Siege', preferred pricing, and which promotional channels (such as social media) they engage with; this primary research method is relatively low-cost and can gather quantifiable data directly from people who have already bought Lagan Games Ltd's other products and are likely representative of the target market. Method 2 - test launch/pilot: the company could produce and sell a smaller pilot batch of 'Castle Siege' through its website and existing independent toy shop stockists before committing to the full, large production run; observing real sales figures and customer reviews from this smaller launch would give Lagan Games Ltd more reliable evidence of actual demand than survey responses alone, since it reflects genuine purchasing behaviour rather than stated intentions. Method 3 - secondary research: Lagan Games Ltd could also analyse existing, secondary data, such as published sales trends and reviews for similar strategy board games already on the market, industry reports on the board-game sector, or trade show attendance and engagement data, to build a picture of overall demand trends in the strategy game category, at relatively low cost since this data already exists. Final answer: surveying existing customers, running a smaller pilot/test launch, and analysing secondary data on similar competitor games are three market research methods Lagan Games Ltd could use to assess genuine demand for 'Castle Siege' before its full launch.

Marking scheme

Level 1 (1-3 marks): identifies one or more methods with little development or application to Lagan Games Ltd. Level 2 (4-7 marks): identifies at least two methods with some accurate analysis and some application to the case study context. Level 3 (8-10 marks): identifies and analyses three distinct methods (e.g. survey/questionnaire, test launch/pilot, secondary research) with well-developed explanation of how each would assess demand and clear, specific application to Lagan Games Ltd and 'Castle Siege'.
Question 6 · Three-Point / Balanced Analytical Response
10 marks
Foyle Fitness currently charges 35 pounds a month for standard membership. The owners are aware that if they raise this price too much, particularly in a smaller town with fewer alternatives, they may lose a significant number of members, while a small price change might have little effect on membership numbers.

Analyse three factors that could affect the price elasticity of demand for Foyle Fitness's gym memberships in Limavady. [10]
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Worked solution

Factor 1 - the number and closeness of competing gyms: if Limavady already has other gyms offering similar facilities at a similar or lower price, demand for Foyle Fitness's membership is likely to be relatively elastic (price-sensitive), because members who feel a price increase is unjustified can easily switch to a competitor; conversely, if Foyle Fitness were the only gym in the area, demand would tend to be more inelastic, since members with few alternatives would be more willing to accept a price rise. Factor 2 - the availability of substitutes: demand elasticity is also affected by the availability of alternatives to a paid gym membership altogether, such as home workout videos, budget fitness apps, running or outdoor exercise, or lower-cost council leisure centres; the more widely available and acceptable these substitutes are to potential customers in Limavady, the more elastic demand for a Foyle Fitness membership is likely to be, since price-sensitive customers have an easy alternative if prices rise. Factor 3 - the proportion of income a membership represents: for lower-income households in a smaller town such as Limavady, a 35 pound monthly membership may represent a larger share of disposable income than it would for higher earners, making demand more elastic among this group, since even a modest price increase could push the membership beyond what they are willing or able to pay; if average local incomes are lower than in Derry~Londonderry, Foyle Fitness may need to price more cautiously in Limavady than at its existing sites. Final answer: the number/closeness of competing gyms, the availability of substitutes (home workouts, apps, council facilities), and the proportion of local income a membership represents are three factors that would affect how elastic demand for Foyle Fitness's Limavady membership is likely to be.

Marking scheme

Level 1 (1-3 marks): identifies one or more factors with little development or application to Foyle Fitness/Limavady. Level 2 (4-7 marks): identifies at least two factors with some accurate analysis and some application to the case study context. Level 3 (8-10 marks): identifies and analyses three distinct factors (e.g. competition, substitutes, income/affordability) with well-developed explanation of how each affects elasticity and clear, specific application to Foyle Fitness's planned Limavady membership pricing.
Question 7 · Extended Evaluative Essay with QWC
18 marks
Emma and Ryan have prepared the following fixed marketing budget for the launch of 'Castle Siege':

Social media advertising: 2,000 pounds
Toy fair stand: 1,500 pounds
Review copies sent to reviewers: 500 pounds
Total marketing budget: 4,000 pounds

Halfway through the launch campaign, actual spending on social media advertising has already reached 2,600 pounds, 600 pounds over budget, because early results were strong and Emma and Ryan paid to extend the advertising.

Evaluate Lagan Games Ltd's decision to use a fixed marketing budget for the launch of 'Castle Siege', and its decision to overspend on social media advertising during the campaign.

Quality of written communication will be assessed in this question. [18]
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Worked solution

Arguments for using a fixed budget: setting a fixed marketing budget of 4,000 pounds, broken down between social media advertising, the toy fair stand and review copies, gave Emma and Ryan a clear spending plan and a way to control costs and monitor variances (the difference between budgeted and actual spending) during the launch of 'Castle Siege', which is especially important for a small company like Lagan Games Ltd that does not have unlimited funds and needs to keep enough cash available for production costs and day-to-day running of the business; a budget also provides a basis for holding Emma and Ryan accountable and for reviewing performance once the launch is complete. Arguments against/limitations of a fixed budget in this situation: however, a fixed budget is, by its nature, inflexible, and does not easily allow the business to respond to changing circumstances during the period it covers; in this case, the early success of the social media campaign was good news, but by increasing spending to 2,600 pounds, 600 pounds over the original 2,000-pound allocation, Emma and Ryan have gone outside their planned budget, which could mean the overall 4,000-pound total is exceeded unless they cut spending elsewhere (for example, the toy fair stand or review copies), potentially weakening other parts of the promotional campaign, or it could squeeze the cash available for the physical production run of the game itself, which is a significant, essential cost. On the decision to overspend specifically: extending the advertising because early results were strong could be a reasonable, evidence-based judgement if the additional spending is generating a clearly profitable return in extra sales, but doing so without formally revising the budget or checking the effect on other planned spending is risky for a small company with limited finance, and could set a precedent of the budget not being taken seriously as a planning and control tool. Overall judgement: the decision to set a fixed marketing budget for the launch was a sensible starting point that gave Lagan Games Ltd financial discipline and a clear plan, but the decision to overspend on social media without revising the rest of the budget was risky, even though it may prove justified if it generates strong additional sales, so a better approach going forward would be to build in a small contingency allowance or move to a flexible budget that can be formally adjusted as actual results come in. Final answer: the fixed budget gave useful discipline and planning, but the ad hoc overspend on social media, while potentially justified by strong results, was risky without a formal budget revision; a flexible budget with a contingency allowance would better balance control with the ability to respond to strong early demand.

Marking scheme

Level 1 (1-5 marks): basic, largely one-sided comments with limited application to Lagan Games Ltd's figures and weak written communication. Level 2 (6-9 marks): some relevant analysis of benefits and/or drawbacks of the fixed budget and/or the overspend, with partial application to the case study figures, but discussion may be unbalanced or underdeveloped; satisfactory written communication. Level 3 (10-13 marks): a reasonably balanced discussion of both the benefits (control, planning, accountability) and drawbacks (inflexibility, risk of the overspend) with good application to the specific figures given (4,000 pound total, 600 pound overspend), leading towards a judgement; good written communication. Level 4 (14-18 marks): a well-balanced, well-substantiated evaluation covering benefits and drawbacks in depth, strong specific application throughout using the figures given, and a clear, justified overall judgement (e.g. recommending a contingency allowance or flexible budget); excellent written communication with accurate spelling, punctuation, grammar and confident use of specialist business vocabulary.
Question 8 · Extended Evaluative Essay with QWC
18 marks
Foyle Fitness is considering opening a third gym in Limavady, where several competitor gyms already operate. As part of its market planning, the owners are deciding whether to position the new gym as a low-cost, no-frills gym to compete mainly on price, or as a premium gym offering a wider range of classes and personal training at a higher membership price.

Evaluate the decision facing Foyle Fitness about how to position its new gym in Limavady.

Quality of written communication will be assessed in this question. [18]
Show answer & marking scheme

Worked solution

Arguments for a low-cost, no-frills positioning: pricing the new gym competitively and stripping back extras (such as fewer staffed classes or a more basic facility) could allow Foyle Fitness to attract price-sensitive customers quickly in Limavady, a smaller town where average incomes and willingness to pay may be lower than in Derry~Londonderry; building membership numbers quickly could also help the new gym reach break-even faster and establish a strong local customer base before competitors can respond, and a simple, easily understood low-price offer can be straightforward to market. Arguments against a low-cost positioning: however, competing mainly on price is likely to result in lower revenue per member and thinner profit margins, particularly once local rivals may respond by cutting their own prices, potentially triggering a price war that damages profitability for all gyms in Limavady, including Foyle Fitness; a low-cost approach may also limit the funds available to invest in quality equipment, popular classes or well-qualified staff, which could damage Foyle Fitness's wider brand reputation, built at its existing two sites. Arguments for a premium positioning: alternatively, positioning the new gym as premium, with a wider range of classes and personal training at a higher price, could generate significantly higher revenue per member and clearly differentiate Foyle Fitness from any existing lower-cost gyms already operating in Limavady, potentially avoiding direct price competition altogether and building a reputation for quality that supports future expansion. Arguments against a premium positioning: however, Limavady is a smaller town, and a premium positioning risks limiting the size of the potential customer base to those with sufficient disposable income to pay higher membership fees, which could mean membership numbers grow too slowly to make the new site profitable, especially if local market research (as discussed elsewhere) suggests lower average incomes than in Derry~Londonderry. Overall judgement: the better choice depends heavily on what competitor gyms in Limavady are already offering; if existing gyms are already competing on low price, Foyle Fitness may be better placed to differentiate itself with a premium offer targeted at the segment of the local market willing to pay for better facilities and classes, whereas if there is no strong premium option already available locally and the market is genuinely price-sensitive, a value-focused approach might build membership faster; either way, thorough market research into Limavady's population, income levels and existing competitors should guide the final decision rather than assuming either strategy will automatically succeed. Final answer: the low-cost option is more likely to build membership quickly but risks thin margins and a price war, while the premium option offers higher revenue per member and differentiation but risks too small a market in Limavady; the right choice depends on what existing local competitors already offer and should be confirmed through further market research before the gym opens.

Marking scheme

Level 1 (1-5 marks): basic, largely one-sided comments with limited application to Foyle Fitness/Limavady and weak written communication. Level 2 (6-9 marks): some relevant analysis of benefits and/or drawbacks of one or both positioning options, with partial application to the case study, but discussion may be unbalanced or underdeveloped; satisfactory written communication. Level 3 (10-13 marks): a reasonably balanced discussion of both positioning options, weighing benefits and drawbacks of each, with good application to Foyle Fitness's specific context (existing sites, Limavady expansion), leading towards a judgement; good written communication. Level 4 (14-18 marks): a well-balanced, well-substantiated evaluation covering both options in depth, strong specific application throughout, and a clear, justified overall judgement (e.g. recommending further market research to decide, or a reasoned preference); excellent written communication with accurate spelling, punctuation, grammar and confident use of specialist business vocabulary.

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