Question 1 · Short definition / component identification
3 marksState two fact-finding techniques a systems analyst could use to gather information about a current system during the analysis stage. [3]
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Worked solution
A systems analyst can use fact-finding techniques such as interviews (talking directly to system users), questionnaires (distributing written questions to a wide range of users), observation (watching how the current system is used in practice), or document sampling (examining existing forms, reports and records used by the current system).
Final answer: any two of interviews, questionnaires, observation, document sampling.
Final answer: any two of interviews, questionnaires, observation, document sampling.
Marking scheme
Any two valid fact-finding techniques [1.5 marks each, max 3; award whole marks for two clearly correct techniques].