Senior Secondary (HKDSE) · Business, Accounting and Financial Studies

Performance appraisal : Practice Questions

5 multiple-choice questions marked as you go, and 5 written questions with worked solutions. All on Performance appraisal .

10 questions30 marksFree, no account
Question 1
1 mark

One of the primary objectives of performance appraisal is to provide a basis for:

Question 2
1 mark

During which step of the performance appraisal process should an employee and their supervisor collaboratively set future goals and development plans?

Question 3
1 mark

When conducting performance appraisals, the "halo effect" is a common bias that can significantly distort the accuracy of the evaluation. Which of the following best describes the "halo effect"?

Question 4
1 mark

Which of the following is a key objective of performance appraisal from an employee development perspective?

Question 5
1 mark

Ms. Wong, a manager, is conducting a performance appraisal with her subordinate. To ensure the appraisal is effective and promotes improvement, which of the following practices should Ms. Wong prioritise during the feedback discussion?

Question 6
2 marks

Identify two administrative objectives of performance appraisal that assist a human resources manager in making personnel decisions.

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Question 7
5 marks

A manager skips the step of comparing actual performance with standards and conducts appraisal interviews based solely on recent personal observations. Explain how this practice specifically compromises the administrative objective of compensation and the developmental objective of training planning.

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Question 8
2 marks

In the performance appraisal process, what is the primary purpose of conducting an appraisal interview with an employee?

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Question 9
8 marks

Modern Logistics Ltd. is reviewing its annual performance appraisal system after receiving complaints from staff that the process is unfair and lacks transparency.

(a) Describe three objectives of performance appraisal for Modern Logistics Ltd. (3 points)

(b) Explain the basic steps involved in the performance appraisal process to ensure it is conducted effectively. (3 points)

(c) State one administrative use and one developmental use of appraisal results. (2 points)

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Question 10
8 marks

TrendyBuy Ltd. is a fast-growing e-commerce company that currently employs over 100 staff members. Historically, the company has relied on an informal system for evaluating employee performance, primarily through ad-hoc feedback from immediate supervisors. However, as the company expands, the CEO, Ms. Lam, has noticed declining employee motivation, inconsistent performance levels across departments, and a high turnover rate among talented staff.

Ms. Lam believes that a structured performance appraisal system is crucial for addressing these issues and improving overall organizational effectiveness. She approaches you for advice on designing and implementing a new system.

(a) Explain two (2) objectives that TrendyBuy Ltd. can achieve by implementing a comprehensive performance appraisal system. (2 points)

(b) Describe three (3) basic steps involved in conducting an effective performance appraisal for TrendyBuy Ltd. (3 points)

(c) Discuss two (2) potential challenges TrendyBuy Ltd. might face when implementing a new structured performance appraisal system. For each challenge, suggest one practical strategy to mitigate it and ensure the system is both fair and effective. (3 points)

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