Hospitality 0007

3个单元 · 22个章节

免费的Hospitality 0007学习笔记,专为CCEA GCSE学生准备。下列每个章节都涵盖一个重点主题,附有例题与练习提示,可在 thinka 应用中延伸练习。

Unit 1: The Hospitality Industry

  • Exploring hospitality

  • Career opportunities in hospitality

  • Diet and health in the hospitality industry

  • Health and safety at work

  • First aid

Unit 2: Hospitality and the Customer

  • Customers in hospitality

  • Products and services

  • Customer care standards and procedures

  • Communication

  • Marketing and promotions

Unit 3: Food and Beverage Preparation and Service

  • Safe food handling in hospitality outlets

  • Selecting, storing, preparing, cooking and serving food

  • Cooking methods

  • Equipment

  • Knife skills

  • Sauces and dressings

  • Pastry, cake and bread making

  • Menu planning

  • Cost and portion control

  • Food and beverage service

  • Food preparation and food service roles

  • Planning an event or function

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