Cambridge IGCSE · thinka 原创模拟试题

2024 Cambridge IGCSE Business Studies (0450) 模拟试题及答案详解

Thinka Nov 2024 (V2) Cambridge IGCSE-Style Mock — Business Studies (0450)

160 180 分钟2024
An original Thinka practice paper modelled on the structure and difficulty of the Nov 2024 (V2) Cambridge IGCSE Business Studies (0450) paper. Not affiliated with or reproduced from Cambridge.

卷一 Short Answer and Data Response

Answer all 4 questions. Write in the spaces provided. Calculations should show clear working.
20 题目 · 80
题目 1 · Short definition
2
Define 'public corporation'.
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解题

A public corporation is a business organisation owned and controlled by the state or government.

评分标准

Award 2 marks for a full definition. Award 1 mark for a partial definition. Full definition: A business organisation owned and controlled by the state or government [2]. Partial definition: Owned by the state [1] or run by the government [1].
题目 2 · Identification
2
Identify two non-financial methods of motivation.
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解题

Two non-financial methods of motivation are: 1. Job rotation 2. Job enrichment

评分标准

Award 1 mark per correct method identified (maximum 2 marks). Points might include: Job rotation, Job enrichment, Job enlargement, Teamworking, Delegation, Empowerment.
题目 3 · Short definition
2
Define 'secondary market research'.
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解题

Secondary market research is the collection of second-hand data or information that already exists and has been collected by others for another purpose.

评分标准

Award 2 marks for a full definition. Award 1 mark for a partial definition. Full definition: Gathering second-hand data that has already been collected for another purpose [2]. Partial definition: Using data that already exists [1] or desk research [1].
题目 4 · Identification
2
Identify two benefits to a business of achieving high-quality production.
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解题

Two benefits to a business of achieving high-quality production are: 1. Higher customer satisfaction and loyalty. 2. Reduced waste and fewer customer returns.

评分标准

Award 1 mark per correct benefit identified (maximum 2 marks). Points might include: Good brand image or reputation, Able to charge a higher price, Increased sales or customer loyalty, Reduced waste or lower cost of replacing faulty goods, Competitive advantage.
题目 5 · Short definition
2
Define 'crowdfunding'.
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解题

Crowdfunding is a source of finance where a large number of people contribute small amounts of money to fund a business venture, usually through an online platform.

评分标准

Award 2 marks for a full definition. Award 1 mark for a partial definition. Full definition: Raising finance by asking a large number of people to invest or donate small amounts, usually via the internet [2]. Partial definition: Getting money from many people [1] or raising finance online [1].
题目 6 · Identification
2
Identify two ways a government can encourage businesses to act ethically.
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解题

Two ways a government can encourage businesses to act ethically are: 1. Implementing legal laws and regulations. 2. Offering subsidies or financial incentives for ethical behavior.

评分标准

Award 1 mark per correct way identified (maximum 2 marks). Points might include: Laws or regulations, Subsidies or financial grants, Taxes or financial penalties, Public campaigns.
题目 7 · Short definition
2
Define 'variable costs'.
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解题

Variable costs are costs that vary directly with the level of output or production, such as raw materials.

评分标准

Award 2 marks for a full definition. Award 1 mark for a partial definition. Full definition: Costs that vary or change directly with the level of output or production [2]. Partial definition: Costs that change [1] or examples such as raw materials [1].
题目 8 · Identification
2
Identify two benefits to a business of using external recruitment.
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解题

Two benefits of using external recruitment are: 1. Bringing fresh ideas and new skills into the organization. 2. Having access to a larger pool of potential applicants.

评分标准

Award 1 mark per correct benefit identified (maximum 2 marks). Points might include: New ideas or skills brought in, Larger pool of candidates, Avoids vacancy chain or knock-on vacancy inside the business, Avoids resentment or rivalry among existing staff.
题目 9 · short_answer
4
JPN is a partnership that operates a chain of 5 organic juice bars. The owners, Jameel and Priya, want to open two new juice bars next year. JPN needs to secure sources of finance for this expansion.

Outline two reasons why JPN might choose to use a long-term bank loan instead of microfinance to fund its expansion.
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解题

To fund its expansion, JPN has distinct financial requirements that match long-term bank loans better than microfinance.

1. **Amount of capital needed**: Microfinance offers small loans primarily to poor entrepreneurs. JPN is an established business with 5 juice bars, so they will need a much larger capital sum to set up two new physical locations.
2. **Repayment terms**: Bank loans offer long-term repayment schedules (e.g., 5 to 10 years). This matches the long-term nature of buying assets for the juice bars and allows Priya and Jameel to pay back the loan gradually using future profits.

评分标准

Award up to 4 marks.
Award 1 mark for each relevant reason (max 2).
Award 1 mark for each relevant application to this business (max 2).

Points might include:
- Microfinance only provides small amounts of finance [k] which would be insufficient to build two new juice bars [app].
- Bank loans are paid back over a longer period [k] giving Priya and Jameel time to generate revenue from selling organic juices [app].
- Microfinance is targetted at poor/micro-entrepreneurs [k] whereas JPN is an established partnership with multiple outlets [app].
- Interest rates on bank loans may be lower for established firms with collateral [k] which JPN can provide using its 5 existing bars [app].
题目 10 · short_answer
4
CraftWood (CW) is a small family-owned business making bespoke wooden furniture. CW employs 8 skilled carpenters. Currently, they are paid a hourly time rate, but the owner, Sofia, is considering introducing a piece rate system to improve motivation.

Outline two disadvantages to CW of introducing a piece rate system for its employees.
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解题

Introducing piece rates in a high-quality bespoke business often leads to a trade-off between quantity and quality.

1. **Quality of output**: Under a piece rate system, workers are motivated by speed. For CW, which makes bespoke furniture, rushing can ruin the craftsmanship and unique design, causing customer dissatisfaction.
2. **Wastage of raw materials**: Fast, careless work by the 8 carpenters can lead to errors when cutting expensive wood, increasing CW's material waste and overall production costs.

评分标准

Award up to 4 marks.
Award 1 mark for each relevant disadvantage (max 2).
Award 1 mark for each relevant application to this business (max 2).

Points might include:
- Quality of the products may fall [k] as carpenters rush to finish the bespoke furniture pieces [app].
- Higher waste of raw materials [k] because workers prioritize speed when cutting the wood [app].
- Earnings may become unstable for employees [k] causing friction and low morale among the 8 skilled carpenters [app].
- Friction may arise between workers if some tasks take longer [k] to carve or assemble than others [app].
题目 11 · short_answer
4
Sparkle Clean (SC) provides commercial cleaning services to local offices. The manager, Robert, wants to purchase a new automated industrial floor-scrubbing machine. This machine has high fixed costs but will reduce variable costs per office cleaned.

Outline two effects on SC's break-even point of purchasing this new industrial floor-scrubbing machine.
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解题

Purchasing the machine has two opposing effects on the break-even point:

1. **Increase in Fixed Costs**: Purchasing the industrial machinery will increase the total fixed costs. This pushes the break-even point upwards because more cleaning contracts are needed to cover the higher overheads.
2. **Decrease in Variable Costs**: Since the automated machine works more efficiently, SC will spend less on variable cleaning supplies or labor per office. This increases the contribution margin per office, which lowers the break-even point.

评分标准

Award up to 4 marks.
Award 1 mark for each relevant effect (max 2).
Award 1 mark for each relevant application to this business (max 2).

Points might include:
- Increase in break-even point due to higher fixed costs [k] of purchasing the industrial scrubbing machinery [app].
- Decrease in break-even point because variable costs fall [k] increasing the contribution margin per office cleaned [app].
- The safety margin might change [k] depending on whether they can secure more cleaning contracts from local offices [app].
题目 12 · short_answer
4
AquaWave (AW) sells high-end surfboards and wetsuits. The marketing manager wants to use market penetration pricing for a new range of eco-friendly wetsuits. AW normally charges premium prices for its sports gear.

Outline two reasons why AW might decide NOT to use market penetration pricing for its new eco-friendly wetsuits.
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解题

AW might avoid penetration pricing for the following reasons:

1. **Brand Image Congruency**: AW is known as a premium, high-end seller of sports gear. A low initial price for wetsuits contradicts this reputation and might make customers believe the eco-friendly range is cheap or unreliable.
2. **High Eco-Friendly Sourcing Costs**: Sustainable materials are costly. AW needs to set a price high enough to cover these production costs; penetration pricing could result in a negative profit margin per wetsuit sold.

评分标准

Award up to 4 marks.
Award 1 mark for each relevant reason (max 2).
Award 1 mark for each relevant application to this business (max 2).

Points might include:
- May damage premium brand image [k] as customers expect high-end prices for AW's high-quality sports gear [app].
- Eco-friendly materials can be expensive to source [k] meaning a low price would lead to initial losses on the wetsuits [app].
- Target customers may associate low prices with low quality [k] and avoid buying them [app].
- It is difficult to increase prices later [k] once surfers get used to the low entry price [app].
题目 13 · Structured Essay
6
Explain two benefits to a manufacturing business of using biodegradable packaging. Do you think these benefits are greater than the drawbacks of doing so? Justify your answer.
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解题

Benefits of using biodegradable packaging include:
1. Improved brand image and reputation: This can attract environmentally conscious consumers, leading to higher demand and sales.
2. Avoiding government penalties: Businesses comply with environmental regulations, avoiding taxes or fines on plastic use.

Drawbacks include:
1. Higher cost of materials: Biodegradable options are often more expensive than plastic, increasing unit variable costs.
2. Sourcing difficulty: It can be harder to find reliable suppliers of certified eco-friendly packaging.

Evaluation/Conclusion:
While the variable cost per unit increases, the long-term benefit of customer loyalty and protection against future regulations outweighs the short-term cost increase. Therefore, the advantages are greater than the disadvantages.

评分标准

Award up to 2 marks for identification of relevant points [K].
Award up to 2 marks for explanation / development [AN].
Award up to 2 marks for evaluation / justification [EVAL].

Points might include:
Benefits:
- Improved brand reputation/image [K] which can help attract eco-conscious customers to increase sales [AN].
- Lower risk of government fines/taxes [K] ensuring lower cash outflows in the long run [AN].

Drawbacks:
- Higher material/raw material costs [K] which can lower gross profit margins [AN].
- Sourcing issues/lack of reliable suppliers [K] which could lead to production delays [AN].

Justification/Evaluation:
Must compare the benefits and drawbacks. E.g., The benefits are greater because the brand value created leads to a competitive advantage that competitors using plastic cannot match, making the higher variable cost worthwhile [EVAL].
题目 14 · Structured Essay
6
Explain two methods of distribution a business could use for a new premium food product. Which method is likely to be the best way for the business to use? Justify your answer.
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解题

Methods of distribution:
1. Direct distribution (selling online or via own specialty stores): Allows the business to control the premium brand image, set high prices, and maintain direct contact with consumers.
2. Retail distribution via high-end specialty supermarkets: Reaches a wider target audience of shoppers who already buy premium items, though middlemen will take a profit margin.

Evaluation/Conclusion:
For a premium product, brand image is critical. Therefore, direct distribution is the best way because selling in wholesale or mass retail shops can dilute the premium feel of the brand, even if it yields lower initial sales volume than supermarket distribution.

评分标准

Award up to 2 marks for identification of relevant points [K].
Award up to 2 marks for explanation / development [AN].
Award up to 2 marks for evaluation / justification [EVAL].

Points might include:
Direct distribution:
- Direct control of the marketing/brand image [K] which maintains the exclusive reputation of the premium product [AN].
- Retain all profits / no intermediary margins [K].

Indirect distribution (via premium retailers):
- Gain access to the retailer's existing customer base [K] leading to faster sales growth [AN].
- Retailer handles customer service and display costs [K].

Justification/Evaluation:
Must compare the two methods. E.g., Direct distribution is best because premium food consumers value exclusivity and personalized service, which can only be guaranteed when selling directly, despite the higher shipping and logistics costs [EVAL].
题目 15 · Structured Essay
6
Explain two methods a business could use to motivate its office employees. Which method is likely to be the best way for the business to use? Justify your answer.
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解题

Motivation methods:
1. Financial: Performance-related pay (bonuses based on achieving specific targets). This offers a clear financial incentive but may lead to high stress or conflict among staff.
2. Non-financial: Job enlargement (adding more variety of tasks at the same level). This reduces boredom and makes work more interesting.

Evaluation/Conclusion:
For office employees, non-financial motivators like job enlargement are often superior because office tasks can easily become highly repetitive. While a financial bonus stimulates performance in the short term, it does not solve the underlying lack of interest in the job itself, making job enlargement the better long-term strategy.

评分标准

Award up to 2 marks for identification of relevant points [K].
Award up to 2 marks for explanation / development [AN].
Award up to 2 marks for evaluation / justification [EVAL].

Points might include:
Financial methods:
- Performance-related pay / bonuses [K] which directly encourages employees to work harder to achieve targets [AN].
- Promotion [K] which increases both pay and status [AN].

Non-financial methods:
- Job enlargement / job enrichment [K] which makes the workday more varied, reducing staff turnover [AN].
- Teamworking [K] which satisfies social needs and improves collaboration [AN].

Justification/Evaluation:
Must compare the methods. E.g., Job enlargement is better because it increases job satisfaction sustainably, whereas performance-related pay can encourage selfish behavior among office workers and only works as a short-term boost [EVAL].
题目 16 · Structured Essay
6
Explain two advantages of a business operating as a private limited company rather than a partnership. Do you think the advantages are greater than the disadvantages? Justify your answer.
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解题

Advantages of a private limited company (Ltd):
1. Limited liability: Owners/shareholders only risk losing the capital they invested; their personal assets are fully protected if the business fails.
2. Access to finance: An Ltd can raise capital by selling shares to family, friends, or private investors, which is easier than raising funds solely from partners.

Disadvantages of an Ltd:
1. Legal costs and formalities: Setting up requires complying with legal registrations (Articles of Association) and publishing annual accounts.
2. Loss of complete control: Shares might be sold to external people, and profits must be shared via dividends.

Evaluation/Conclusion:
Overall, the protection of limited liability is a massive advantage that far outweighs the administrative costs of setting up. It provides peace of mind and makes raising growth capital much easier, so the advantages are greater than the disadvantages.

评分标准

Award up to 2 marks for identification of relevant points [K].
Award up to 2 marks for explanation / development [AN].
Award up to 2 marks for evaluation / justification [EVAL].

Points might include:
Advantages:
- Limited liability [K] which means the shareholders' personal assets are not at risk if the business goes bankrupt [AN].
- Easier to raise capital [K] because the business can sell shares to private investors to fund expansion [AN].
- Continuity [K] as the company continues to exist even if a shareholder dies [AN].

Disadvantages (for comparison):
- More legal formalities / setup costs [K] which reduces available starting capital [AN].
- Financial accounts are semi-public [K] meaning competitors can view some performance data [AN].

Justification/Evaluation:
Must compare advantages vs disadvantages. E.g., The advantages are greater because the security of limited liability allows entrepreneurs to invest and grow without risking personal bankruptcy, making the administrative burden of incorporation highly worthwhile [EVAL].
题目 17 · Structured Essay
6
Explain two benefits to a business of using secondary market research. Do you think these benefits are greater than the disadvantages of using secondary research? Justify your answer.
查看答案详解

解题

Benefits of secondary research:
1. Cheaper and faster to collect: It is already compiled and available online, in trade journals, or government reports, saving the business time and money.
2. Provides a broad market overview: Helps the business understand market size, customer demographics, and competitor presence quickly.

Disadvantages:
1. Outdated information: The research may have been collected years ago and consumer tastes may have changed.
2. Not specific: It may not answer the precise questions the business has about its unique product or local market.

Evaluation/Conclusion:
Although secondary research is excellent for initial planning because of its low cost, its lack of accuracy and specificity makes relying on it solely very risky. Therefore, the disadvantages outweigh the benefits unless it is paired with primary research.

评分标准

Award up to 2 marks for identification of relevant points [K].
Award up to 2 marks for explanation / development [AN].
Award up to 2 marks for evaluation / justification [EVAL].

Points might include:
Benefits:
- Low cost / cheap [K] which keeps business expenses down and protects cash flow [AN].
- Quick/easy to obtain [K] allowing the business to make fast initial planning decisions [AN].
- High availability of broad data [K].

Disadvantages:
- May be outdated [K] leading to incorrect decisions if market trends have shifted [AN].
- Not specific to the business's product [K] which could result in launching a product that does not meet exact customer needs [AN].

Justification/Evaluation:
Must compare benefits and disadvantages. E.g., The disadvantages are greater because acting on outdated or generic data can lead to a highly expensive product failure, meaning the cost savings of secondary research are lost in the long run [EVAL].
题目 18 · Structured Essay
6
Explain two advantages to a business of using internal recruitment when filling a management vacancy. Do you think the advantages of internal recruitment are greater than the disadvantages? Justify your answer.
查看答案详解

解题

Advantages of internal recruitment:
1. Motivating for existing staff: It shows workers there is a clear career path, which can boost overall employee retention and morale.
2. Cheaper and quicker: There is no need to pay for expensive external job advertisements or agencies, and induction training is minimal.

Disadvantages:
1. No fresh ideas: It prevents the business from bringing in new perspectives and skills from outside.
2. Creates another vacancy: Promoting an internal candidate leaves their old job empty, which still needs to be filled.

Evaluation/Conclusion:
For a management position, understanding the organizational culture and having proven loyalty is critical. Internal recruitment is the best choice here because the cost savings and motivational impact on other staff far outweigh the lack of external ideas, making the advantages greater than the disadvantages.

评分标准

Award up to 2 marks for identification of relevant points [K].
Award up to 2 marks for explanation / development [AN].
Award up to 2 marks for evaluation / justification [EVAL].

Points might include:
Advantages:
- High motivation for existing staff [K] which can reduce overall labor turnover [AN].
- Lower recruitment costs [K] as the firm avoids expensive job board listings and recruitment agency fees [AN].
- Candidate is a known quantity [K] minimizing the risk of a bad hire [AN].

Disadvantages:
- Lacks new ideas/perspectives [K] which might stall innovation within the business [AN].
- Can cause jealousy or conflict among other employees who were rejected [K].

Justification/Evaluation:
Must compare advantages and disadvantages. E.g., The advantages are greater because the financial and time savings, combined with the motivational boost to the workforce, outweigh the risk of stagnation, which can be managed through other training methods [EVAL].
题目 19 · Structured Essay
6
Explain two ways a business could reduce its break-even point. Which way is likely to be the best way for a business to use? Justify your answer.
查看答案详解

解题

To reduce the break-even point (where \(\text{Break-even} = \frac{\text{Fixed Costs}}{\text{Price} - \text{Variable Cost}}\)), a business can:
1. Reduce fixed costs: For example, moving to cheaper premises or reducing administrative staff. This directly lowers the overhead that must be covered by contribution.
2. Increase the selling price per unit: This increases the contribution margin per unit (Price - Variable Cost), meaning fewer units must be sold to cover fixed costs.

Evaluation/Conclusion:
Reducing fixed costs is the best way. Raising prices often reduces consumer demand in competitive markets, which might prevent the business from reaching even the new, lower break-even point. Cutting overheads is safer as it does not negatively impact customer perception of value.

评分标准

Award up to 2 marks for identification of relevant points [K].
Award up to 2 marks for explanation / development [AN].
Award up to 2 marks for evaluation / justification [EVAL].

Points might include:
Reducing fixed costs:
- Renegotiating rent / relocating to a cheaper area [K] which lowers total fixed costs, meaning fewer sales are required to cover expenses [AN].
- Laying off non-production staff [K].

Increasing price:
- Raising the selling price [K] which increases the unit contribution (Price - Variable Cost) [AN].

Reducing variable costs:
- Finding cheaper raw material suppliers [K] which also increases unit contribution [AN].

Justification/Evaluation:
Must compare the methods. E.g., Reducing fixed costs is the best method because raising prices carries the significant risk of driving customers to competitors, which could cause actual sales to fall below the new break-even target [EVAL].
题目 20 · Structured Essay
6
Explain two factors that a service sector business should consider when deciding whether to relocate its operations to another country. Which factor is likely to be the most important to consider? Justify your answer.
查看答案详解

解题

Factors to consider:
1. Cost and availability of skilled labor: Service industries (like call centers or IT) require human capital. Access to a qualified, low-cost workforce directly affects operational efficiency and profitability.
2. Infrastructure and technology: Reliable internet, electricity, and transport networks are vital for communication-heavy service firms.

Evaluation/Conclusion:
Labor is the most important factor. Since services are labor-intensive, the quality and cost of employees determine the firm's competitive advantage. Even with perfect infrastructure, a service business cannot operate successfully without the right staff, making it the most critical consideration.

评分标准

Award up to 2 marks for identification of relevant points [K].
Award up to 2 marks for explanation / development [AN].
Award up to 2 marks for evaluation / justification [EVAL].

Points might include:
- Labor costs and availability [K] which reduces operating expenses and ensures there are enough workers to maintain service levels [AN].
- Quality of infrastructure / internet / utilities [K] which prevents service disruptions to international clients [AN].
- Government regulations / tax rates [K] affecting net profits [AN].
- Language/cultural compatibility [K] to ensure smooth communication with the target market [AN].

Justification/Evaluation:
Must compare the factors. E.g., Labor cost and skills is the most important because service quality relies entirely on human interaction; poor-quality labor will destroy customer satisfaction, regardless of how cheap the rent or infrastructure is in the new country [EVAL].

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卷二 Case Study

Answer all 4 questions based on the enclosed case study insert. Each question consists of a two-part sub-division.
8 题目 · 80
题目 1 · essay
8
GreenSparks (GS) plans to expand its production of electric bicycles. The directors are debating whether to use internal growth or external growth (by taking over a smaller electric bicycle competitor).

Explain two advantages and two disadvantages to GS of using external growth to expand.
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解题

Advantages of external growth:
- Faster speed of expansion: Acquiring an existing business allows GS to gain immediate access to production facilities and a customer base, rather than waiting to build new factories and recruit workers.
- Reduced competition: Taking over a competitor directly removes a rival from the market, which can help GS secure a larger market share of electric bicycles.
- Synergy/Shared assets: GS can acquire patents or specialist technology related to electric bicycles from the competitor.

Disadvantages of external growth:
- High cost: Purchasing another business is often much more expensive than organic growth, which may deplete GS's cash reserves or require expensive long-term loans.
- Culture clash/Integration issues: Employees from the two different companies may have different cultures, working styles, or management structures, which can lead to conflict, low motivation, and high labor turnover.

评分标准

Award 1 mark for each relevant advantage/disadvantage identified (up to 4 marks).
Award 1 additional mark for each explanation applied to the context of GS (up to 4 marks).

Points might include:
Advantages:
- Faster expansion / instant market share [k] allowing GS to quickly increase sales of electric bicycles [app].
- Eliminates a competitor [k] which helps GS dominate the market for eco-friendly transport [app].
- Gain skilled workers/patents [k] which can improve the quality of GS's bicycle frames [app].

Disadvantages:
- High capital requirement/expensive [k] which may increase GS's long-term liabilities [app].
- Management conflict/culture clash [k] between GS managers and the competitor's existing staff [app].
- Redundancies/labor turnover [k] among the production workers if operations are duplicated [app].
题目 2 · essay
8
GreenSparks (GS) currently has a flat organizational structure with a wide span of control for its factory managers.

Explain two effects on GS of its managers having a wide span of control.
查看答案详解

解题

Effects of a wide span of control:
1. Increased delegation: Since managers have many subordinates, they are forced to delegate more authority. This can empower employees, increase their job satisfaction, and develop their skills.
2. Overburdened managers: Managers may have too many employees to supervise, leading to stress, poor decision-making, and less time for strategic planning.
3. Lower quality control: Supervision of individual tasks becomes more difficult. Mistakes on the assembly line might go unnoticed, leading to defect rates in finished goods.

评分标准

Award 1 mark for each relevant effect identified (max 2).
Award up to 3 additional marks for each explanation of the effect, at least one of which must be applied to this context (max 6).

Points might include:
- Increased delegation [k] because managers cannot closely supervise everyone [an], giving electric bicycle assembly workers more responsibility [app], which increases motivation [an].
- Managers become overloaded [k] as they have too many subordinates to communicate with [an], leading to delays in making decisions about factory production [app] which increases unit costs [an].
- Poor control/supervision [k] since managers cannot monitor everyone's work closely [an], increasing mistakes on the bicycle frames [app] which leads to high waste levels [an].
题目 3 · essay
8
GreenSparks (GS) is planning to relocate its main manufacturing factory to a foreign country where labor costs are lower.

Explain one way each of the following stakeholder groups might be affected by this decision:
- Employees
- Local community
- Shareholders
- Suppliers
查看答案详解

解题

1. Employees: The relocation will likely lead to redundancies for the current factory workers in the home country. They will lose their source of income and security.
2. Local community: Redundancies will reduce the total income in the local area, leading to lower spending in local shops. High unemployment can also cause social problems.
3. Shareholders: In the short run, relocation costs may reduce profits. In the long run, lower labor costs in the new country will increase profit margins and dividends.
4. Suppliers: Current domestic suppliers will lose a major customer, reducing their revenue. They may have to find new buyers or make their own workers redundant.

评分标准

Award 1 mark for identifying the effect on each stakeholder group (max 4 marks).
Award 1 additional mark for explaining the effect (max 4 marks).

There are no application marks for this question, but the explanations must be logical and distinct.

Points might include:
- Employees: Lose jobs / face redundancy [k] which causes a loss of income and financial hardship [an].
- Local community: Increased unemployment in the area [k] leading to lower spending at local retail businesses [an].
- Shareholders: Higher profits in the long term [k] leading to increased dividend payments and share value [an].
- Suppliers: Loss of sales/orders [k] which may cause cash flow problems or redundancies for the supplier [an].
题目 4 · essay
8
GreenSparks (GS) needs to recruit 10 new technicians to operate its advanced robotic machinery.

Explain two benefits to GS of using off-the-job training rather than on-the-job training for these new employees.
查看答案详解

解题

Benefits of off-the-job training:
1. Expertise of external trainers: External specialists can teach the latest and most efficient techniques. This is particularly useful for advanced robotic machinery, which internal staff may not fully understand.
2. No production disruption: Training takes place away from the factory floor. This means existing production lines are not slowed down, and there is no risk of trainees damaging expensive machinery or materials during production.
3. More focused learning environment: Trainees are away from the noise and pressure of the daily work environment, allowing them to learn more thoroughly and with fewer distractions.

评分标准

Award 1 mark for each benefit identified (max 2).
Award up to 3 additional marks for each explanation of the benefit, at least one of which must be applied to this context (max 6).

Points might include:
- Learned from specialists/experts [k] who have deep knowledge of robotic equipment [app], ensuring technicians learn the safest way to operate the machines [an] and reducing repair costs [an].
- No disruption to production [k] as training is done off-site rather than on the assembly line [app], meaning existing workers can focus on output [an] and maintain product quality [an].
- Fewer mistakes made on actual products [k] because practice occurs on dummy machines [an], preventing damage to expensive electric bicycle components [app] and reducing waste [an].
题目 5 · essay
12
FreshBites (FB) wants to improve the motivation of its factory packaging workers. Consider the advantages and disadvantages of the following three methods FB could use to motivate these workers: 1. Increasing the hourly wage rate; 2. Introducing job enrichment; 3. Offering profit sharing. Which method should FB use? Justify your answer.
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解题

Level 3 (9-12 marks): Sound application of knowledge and understanding of motivation concepts. Detailed discussion of at least two methods, with a well-justified recommendation that explains why the chosen method is best and why the alternatives are less suitable. Level 2 (5-8 marks): Sound application of knowledge. Detailed discussion of at least one method with some justification of the recommendation. Level 1 (1-4 marks): Limited application. Simple outline of the methods with little or no explanation. Indicative content: Hourly wage increase: simple to implement, appeals to basic needs (Taylor), but increases unit cost and may only motivate in the short term. Job enrichment: increases responsibility and variety (Herzberg/human relations), improves morale and quality of packing organic snacks, but requires training. Profit sharing: promotes loyalty, but individual effort is not directly linked to reward, and if profits are low, workers might get demotivated.

评分标准

Award 1 mark for each relevant advantage/disadvantage discussed (max 4 marks). Award up to 4 marks for detailed explanation of these points in context. Award up to 4 marks for a justified recommendation/evaluation comparing the options.
题目 6 · essay
12
FreshBites (FB) wants to launch its new range of high-protein energy bars. It is considering three possible promotion methods: 1. Price discounts (e.g., buy one get one free); 2. Social media influencer endorsements; 3. Free samples handed out at local gyms. Consider the advantages and disadvantages of each of these three promotion methods. Which method should FB choose? Justify your answer.
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解题

Level 3 (9-12 marks): Detailed discussion of all three promotion methods in the context of high-protein energy bars, with a fully justified recommendation. Level 2 (5-8 marks): Detailed discussion of at least one or two methods with some application and justification. Level 1 (1-4 marks): Simple outline of the promotion methods with limited explanation. Indicative content: Price discounts: immediate sales boost, helps clear inventory, but reduces profit margin and can lower brand perception of organic snacks. Influencers: reaches a large, highly targeted health-conscious audience online, builds brand image, but can be very expensive and relies on the influencer's reputation. Free samples: direct feedback, high conversion rate among gym-goers, but high cost of production and limited geographical reach.

评分标准

Award 1 mark for each relevant advantage/disadvantage identified (max 4). Award up to 4 marks for explanation of these points applied to the context. Award up to 4 marks for a justified recommendation comparing the methods.
题目 7 · essay
12
FreshBites (FB) needs to locate a new production facility to meet growing demand. It is considering two possible locations. Location X: Near to the organic farms where raw ingredients are sourced, with a high local unemployment rate. Location Y: Near to the main urban market where major supermarkets are located, with low local unemployment but high rental costs. Consider the advantages and disadvantages of both locations. Which location should FB choose? Justify your answer.
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解题

Level 3 (9-12 marks): Detailed discussion of both Location X and Location Y, with a well-justified recommendation based on the trade-off between ingredient costs/labor supply and distribution/rental costs. Level 2 (5-8 marks): Detailed discussion of at least one location with some justification. Level 1 (1-4 marks): Limited outline of location factors. Indicative content: Location X benefits: lower transport costs for heavy raw organic ingredients, easier recruitment due to high unemployment, likely lower wage rates. Location X drawbacks: further from major retail markets, higher transport costs for finished products. Location Y benefits: closer to supermarkets leading to quicker distribution, lower delivery costs for finished energy bars. Location Y drawbacks: high rental costs, low unemployment makes recruitment difficult and wage costs higher.

评分标准

Award 1 mark for each benefit/drawback identified (max 4). Award up to 4 marks for analyzing these factors in relation to FB's snack production. Award up to 4 marks for a justified recommendation.
题目 8 · essay
12
FreshBites (FB) is evaluating its financial performance compared to its main competitor, SnackCorp. FB has a Gross Profit Margin of 40%, a Profit Margin of 8%, a Current Ratio of 1.5, and an Acid Test Ratio of 0.8. SnackCorp has a Gross Profit Margin of 30%, a Profit Margin of 12%, a Current Ratio of 1.2, and an Acid Test Ratio of 0.5. Consider the financial performance of FB compared to SnackCorp. Do you think FB's financial performance is better than its competitor? Justify your answer using the data and ratios provided.
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解题

Level 3 (9-12 marks): Detailed analysis of both profitability and liquidity ratios for both businesses, with a clear and well-justified conclusion comparing their performance. Level 2 (5-8 marks): Detailed discussion of either profitability or liquidity, or calculations of margins without deep analysis. Level 1 (1-4 marks): Simple statements comparing the figures without calculating margins or explaining their meaning. Indicative content: Gross Profit Margin: FB is 40%, SnackCorp is 30%. This shows FB has a higher markup or lower cost of sales relative to revenue. Profit Margin: FB is 8%, SnackCorp is 12%. This indicates SnackCorp is much better at controlling overhead expenses. Current Ratio: FB is 1.5, SnackCorp is 1.2. FB has better short-term liquidity. Acid Test Ratio: FB is 0.8, SnackCorp is 0.5. Both are below 1.0, but FB is in a safer position as SnackCorp is highly dependent on selling inventory to meet short-term liabilities.

评分标准

Award up to 4 marks for level 1 comments/calculations. Award up to 4 marks for analyzing the ratios in context. Award up to 4 marks for a justified conclusion comparing the two companies.

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